Driving Test booking service is changing

Looking to take your driving test in Cardington, Bedford?  You may be interested in the changes to the telephone booking times.  Our driving instructors in Bedford and driving instructors in Biggleswade will be pleased to help.

DSA have announced a reduction in the opening times of its public telephone lines for booking practical driving tests from 2 April 2013.                                                                                                                                      
Details from DSA below.

From Tuesday 2 April 2013 the lines will be open from 8am to 12pm to reflect the declining volume of calls.

They’re currently open from 8am to 4pm.

Theory tests
The quickest and easiest way to book a theory test is online, but telephone bookings will continue to be available from 8am to 4pm.

Business customers
Business customers will continue to have access to the current business phone line from 8am to 6pm by using the fast track number. Call 0300 200 1122 and dial one of these options:
• theory tests – dial 11
• ADI – dial 25
• LGV – dial 26
• motorcycle – dial 27

More people using digital services
The take up of digital services has led to fewer calls to DSA – down by around 100,000 in the past year.

The DSA online business service for trainers and instructors has had a major impact on reducing numbers of calls.

The recent launch of the new version of the practical test booking service, which now works well on mobile devices, will speed up the reduction in calls.

Help getting online
People without Internet access should contact UK online centres to find the nearest place they can get Internet access:
• call on 0800 77 1234
• text ‘online’ and your postcode to 80809 (text costs 25p plus your standard network charge)

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